Reset App
Terms and Condition

SLR Associates Pty Ltd (Trading as Sarah Rusbatch)
ABN: 23 628 140 241 | ACN: 628 140 241
Last Updated: June 2026

These Terms and Conditions govern your use of the Reset App (the "App"), operated by SLR Associates Pty Ltd (ACN 628 140 241) trading as Sarah Rusbatch ("we", "us", "our").

Our registered office is located at South Perth WA 6151, Australia.

Contact: app@sarahrusbatch.com


1. About Us and Our Legal Documents

These Terms and Conditions, together with the following companion documents, form the entire agreement between you and us in relation to your use of the App:

  • Privacy Policy;

  • Medical Disclaimer;

  • Alcohol Dependency Disclaimer; and

  • AI Disclaimer.

Each of these documents is incorporated into these Terms by reference. In the event of any inconsistency between these Terms and a companion document, these Terms shall prevail unless the companion document expressly states otherwise.

References to "Terms" in these Terms and Conditions include all companion documents listed above.

2. Definitions

"App" means the Reset App, including all content, features, and functionality available through it.

"Agreement" means these Terms and Conditions and any documents referred to within them.

"Content" means all text, audio, video, images, data, and other material available through the App.

"In-App Purchases" means any paid content, features, or subscriptions purchased through or within the App.

"Subscription" means a recurring paid access plan to premium features of the App.

"User", "you" and "your" means the person who downloads, installs, or uses the App.

"User-Generated Content" means any content created or submitted by you within the App.


3. Acceptance of Terms

By downloading, installing, or using the Reset App, you confirm that:

  • You are at least 18 years of age;

  • You have the legal capacity to enter into a binding agreement; and

  • You have read, understood, and agree to be bound by these Terms and Conditions.

    To use the App, you must complete our age verification step during account registration confirming that you are 18 years of age or older. If you do not meet this requirement, you must not use the App.

    If you do not agree to these Terms, you must not download, install, or use the App and must immediately delete any existing installation.

4. Licence to Use the App

4.1 Grant of Licence

Subject to your compliance with these Terms and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to download and use the App on a compatible device that you own or control, for your own personal, non-commercial use.

4.2 Restrictions

You must not:

  • Copy, reproduce, modify, adapt, or create derivative works of the App or its Content;

  • Reverse engineer, decompile, or disassemble the App;

  • Rent, lease, sell, sublicense, or transfer the App or your access to it to any third party;

  • Remove or alter any copyright, trademark, or other proprietary notices within the App;

  • Use the App for any commercial purpose or on behalf of any third party; or

  • Use the App in any way that violates applicable laws or regulations.


4.3 Multiple Devices

You may install the App on multiple devices where permitted by the platform through which you downloaded the App (Apple App Store or Google Play Store).

4.4 Updates and Patches

We may deploy updates, patches, or modifications to the App from time to time. You consent to the automatic installation of such updates where permitted by your device settings. Continued use of the App following an update constitutes acceptance of any updated Terms.

5. Subscription and In-App Purchases

5.1 Free Access

The App offers a free tier with access to basic features as described within the App.

5.2 Paid Subscriptions

Premium features of the App are available through a paid subscription. Current subscription options and pricing are displayed within the App and may be updated from time to time.

Pricing displayed within the App is indicative only. The currency and final price applicable to your purchase will be the currency displayed in the Apple App Store or Google Play Store for vyour region at the time of purchase.

Prices for Australian users are in Australian Dollars (AUD) and include GST where applicable. International users are charged in their local App Store currency and Australian GST does not apply to their purchase. We reserve the right to change subscription pricing. Price changes will apply from your next renewal date and will be notified within the App where reasonably practicable.

5.3 Payment
Payments are processed through the Apple App Store or Google Play Store, as applicable. Your payment is subject to the terms and conditions of the relevant platform. We do not store your payment card details.

5.4 Automatic Renewal

Subscriptions automatically renew at the end of each subscription period unless cancelled before the renewal date. You can manage and cancel your subscription through your App Store or Google Play account settings.

5.5 In-App Purchases

Any In-App Purchases made through the App are subject to these Terms and the terms of the relevant app platform. In-App Purchases are tied to your account and cannot be transferred between devices or users, except as permitted by the relevant platform.

6. Refund Policy

6.1 Australian Consumer Law

Our App and any paid features or subscriptions come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). Nothing in these Terms limits your rights under the ACL.

6.2 Subscriptions and In-App Purchases

Refunds for subscriptions and In-App Purchases are managed by the Apple App Store or Google Play Store in accordance with their respective refund policies. We do not process refunds directly for purchases made through these platforms.

If you believe you are entitled to a refund under the Australian Consumer Law, please contact us at app@sarahrusbatch.com and we will work with you and the relevant platform to resolve your request.

6.3 Platform-Specific Refund Processes

Apple App Store: Refund requests can be submitted at reportaproblem.apple.com

Google Play Store: Refund requests can be submitted through the Google Play Help Centre.

International users: Your local consumer protection laws may provide additional refund rights. Nothing in these Terms limits any mandatory rights you have under the laws of your country of residence.


7. App Content and Purpose

7.1 Purpose of the App

The Reset App is designed to support users who wish to reduce or eliminate their alcohol consumption as a personal lifestyle and wellbeing choice. Content within the App may include tracking tools, educational resources, motivational content, and other tools to support your journey.

7.2 Not Medical Advice

The App and all Content within it are provided for general personal development and informational purposes only. Nothing in the App constitutes medical, psychological, therapeutic, or clinical advice. You should always consult a qualified healthcare professional before making changes to your alcohol consumption. Please refer to our Medical Disclaimer and Alcohol Dependency Disclaimer within the App for full details.

7.3 Content Accuracy
We take care to ensure the accuracy of Content within the App but do not warrant that all Content is current, complete, or error-free. We reserve the right to update or remove Content at any time without notice.


8. User-Generated Content

8.1 Your Content

The App may allow you to create, submit, or share content such as journal entries, progress updates, or reflections. You retain ownership of any content you create, but by submitting content within the App, you grant us a non-exclusive, royalty-free licence to use, store, and display that content solely for the purpose of operating and improving the App.

8.2 Content Standards

You must not submit any content that:

  • Is unlawful, harmful, abusive, defamatory, or offensive;

  • Infringes the intellectual property rights of any third party;

  • Contains personal information of another person without their consent;

  • Promotes harmful behaviours or discourages others from seeking professional help; or

  • Violates any applicable law or regulation.

We reserve the right to remove any content that breaches these standards without notice.

8.3 Responsibility for Others

You are responsible for the actions of any person who uses the App through your account or on your device.

9. Intellectual Property

All Content within the App, including but not limited to text, graphics, audio, video, course materials, and branding, is owned by or licensed to SLR Associates Pty Ltd (trading as Sarah Rusbatch) and is protected by Australian and international copyright and intellectual property laws.

Your licence to use the App does not transfer any intellectual property rights to you. You must not reproduce, distribute, or commercially exploit any Content from the App without our express written consent.

10. Privacy

Our collection and use of your personal information is governed by our Privacy Policy, which is available within the App and forms part of these Terms. By using the App, you consent to the collection and use of your information as described in our Privacy Policy.

11. Termination

11.1 Termination by You

You may stop using the App and delete it from your device at any time. Cancellation of a paid subscription must be managed through your App Store or Google Play account settings.

11.2 Termination by Us

We may suspend or terminate your access to the App at any time without notice if:• You breach any provision of these Terms;

  • We are required to do so by law; or

  • We decide to discontinue the App or any feature of it.

Upon termination, you must delete all copies of the App from your devices. Termination does not affect any rights or remedies we may have at law.

12. Disclaimers and Limitation of Liability

12.1 App Availability

The App is provided on an "as is" and "as available" basis. We do not warrant that the App will be uninterrupted, error-free, or free from viruses or other harmful components. We may suspend or withdraw the App at any time without notice.

12.2 Third-Party Services

The App may integrate with or link to third-party services (such as Spotify, YouTube, or other platforms). We are not responsible for the availability, accuracy, or content of any third-party services and your use of them is at your own risk and subject to their own terms.

12.3 Limitation of Liability

To the maximum extent permitted by law, including the Australian Consumer Law:

  • We exclude all implied warranties and conditions in relation to the App;

  • Our liability for any claim arising from these Terms or your use of the App is limited, at our option, to re-supplying the relevant feature or refunding the amount paid for the relevant subscription period; and

  • We are not liable for any indirect, incidental, special, or consequential loss or damage arising from your use of the App.

Nothing in these Terms limits your statutory rights under the Australian Consumer Law.

Nothing in these Terms limits any mandatory consumer protection rights you have under the laws of your country of residence.

13. Misuse of the App

You agree that you will not misuse the App, including by providing false information, attempting to circumvent security measures, or using the App in a manner that could harm other users or third parties. We reserve the right to terminate your access if we reasonably believe you have misused the App.

The broad indemnity previously contained in this clause has been removed. Our rights to terminate your access for breach of these Terms are set out in Clause 11.


14. Apple App Store Additional Terms

  • If you downloaded the App through the Apple App Store, the following additional terms apply:

  • This Agreement is between you and us, not Apple. Apple is not responsible for the • App or its content.

  • Your licence is limited to use on Apple devices you own or control, as permitted by the App Store Terms of Service.

  • Apple has no obligation to provide maintenance or support for the App.

  • In the event of any warranty claim not effectively disclaimed, Apple’s only obligation is to refund the purchase price (if any) to you.

  • Apple is not responsible for addressing any product liability claims or claims that the App fails to meet applicable legal requirements. We are solely responsible for such claims.

  • Apple and its subsidiaries are third-party beneficiaries of this Agreement and may enforce it against you upon your acceptance.

  • You represent that you are not located in a US-embargoed country and are not on any US Government restricted parties list.

15. Google Play Additional Terms

If you downloaded the App through the Google Play Store, the following additional terms apply:

  • This Agreement is between you and us, not Google. Google is not responsible for the App or its content.

  • Google has no obligation to provide maintenance or support for the App.

  • We are solely responsible for any intellectual property infringement claims relating to the App.

  • We are solely responsible for addressing product liability claims or claims that the App fails to meet applicable legal or regulatory requirements.

  • If the App is removed from Google Play due to an alleged intellectual property infringement, defamation, privacy violation, or non-compliance with applicable law, your right to reinstall the App may not apply.


16. Governing Law and International Users

These Terms and Conditions are governed by the laws of Western Australia, Australia. You irrevocably submit to the non-exclusive jurisdiction of the courts of Western Australia and the Federal Court of Australia in connection with any dispute arising from these Terms. However, if you are a consumer resident in the European Union, United Kingdom, or another jurisdiction that provides mandatory consumer protection laws, nothing in these Terms

affects your rights under those mandatory laws, and you may also have the right to bring proceedings in the courts of your country of residence.


17. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be severed and the remaining Terms will continue in full force and effect.


18. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be made available within the App. Your continued use of the App after any changes constitutes your acceptance of the updated Terms.

19. Contact Us

For any questions about these Terms and Conditions, please contact:

SLR Associates Pty Ltd (Trading as Sarah Rusbatch)

ABN: 23 628 140 241 | ACN: 628 140 241

South Perth WA 6151, Australia

Email: app@sarahrusbatch.comWebsite: app@sarahrusbatch.com